How do I file a complaint with USPS?

Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339….File a complaint with the USPS Office of the Inspector General (OIG) by:

Filing an online complaint.
Calling 1-888-USPS-OIG (1-888-877-7644)
Finding more information about contacting the OIG.

Does the post office take complaints seriously?

If your business is experiencing a delivery issue or has a concern regarding customer service, the email service or a telephone call offer a convenient way to discuss the problem. For more serious concerns, such as potential theft or fraud, the USPS Office of the Inspector General takes the lead.

How do I contact USPS by email?

[email protected]. This is the USPS “Postal One” service, which can answer technical questions.

Who do I contact if my mail is not being delivered?

Postal Service For delayed mail, either domestic or international, call 1-800-275-8777 to file a complaint. Or go to USPS online, choose the tab marked “Where is My Package” or “Where is My Mail.”

How can I talk to a USPS agent?

When a customer calls 1-800-ASK-USPS (1-800-275-8777), the customer service telephone number for the U.S. Postal Service® (USPS®), they will hear a greeting, then a language choice option (press 2 for Spanish).

How do I talk to a real person at USPS?

The Integrated Voice Response (IVR) system is the telephone system that provides automated USPS® information. When a customer calls 1-800-ASK-USPS (1-800-275-8777), the customer service telephone number for the U.S. Postal Service® (USPS®), they will hear a greeting, then a language choice option (press 2 for Spanish).

How do I get in touch with USPS?

Can I call USPS about a package?

(800) 222-1811United States Postal Service / Delivery tracking

How do I talk to a live person at UPS?

Please visit our Customer Help and Support Center or call 1-888-742-5877.

Why is my package still in transit?

Your package could be stuck in transit for many reasons: loss, damage, or even a USPS tracking system failure. More likely, though, the short-staffed US Post Office has misplaced, mislabelled, or simply overlooked your package. This means it can be located easily enough once you call attention to its absence.