How do I speak to someone at Alabama Power?

How do I speak to someone at Alabama Power?

How do I contact Alabama Power? You can contact Customer Service at 1-800-245-2244 or by direct message to @alabamapower on Twitter Monday through Friday from 7:00 a.m. to 9:00 p.m. CST.

Is Alabama Power part of the Southern Company?

We offer competitive prices, reliable electricity supply, and stellar service to 1.5 million homes, businesses and industries in the southern two-thirds of Alabama. Alabama Power is a subsidiary of Southern Company, one of the nation’s largest producers of energy.

What’s the number to Alabama Power downtown?

Our Customer Service team can assist you with payments and questions at 1-800-245-2244.

Can Alabama Power deny service?

(A) Applications for service shall be made in accordance with the Utility’s rule or practice respecting same as authorized by the Commission. Any utility may decline to serve either an applicant or a customer who does not comply with the above-stated requirements.

How much is the reconnection fee for Alabama Power?

If you’re paying before 5:00 p.m., the fee is $50. If you’re paying between 5:00 pm and 7:00 pm, the fee is $75. Payments made prior to 7:00 pm will be reconnected the same day.

Where is Alabama Power Company located?

Birmingham, Alabama

Alabama Power Headquarters Building
Location 600 18th Street North Birmingham, Alabama, USA
Coordinates 33°31′5.34″N 86°48′45.99″WCoordinates: 33°31′5.34″N 86°48′45.99″W
Construction started 1980
Opening 1990

Does Alabama Power have prepaid service?

With Prepay from SAEC, it is now. Prepay is a payas-you-go plan that puts you in control of your electricity usage. Instead of receiving a traditional paper bill each month for the electricity you have already used, your usage is calculated daily.

Is Alabama Power open on Sunday?

Our customer service center hours of operation are Monday through Friday from 7:00 a.m. to 9:00 p.m. Our emergency center agents are available 24 hours a day to report downed power lines and hazardous conditions. To report an outage, please call 1-800-888-2726.

How do I file a claim with Alabama Power?

Call us at 1-800-888-2726 or contact a local law enforcement agency if downed lines are spotted. DO NOT attempt to make repairs to Alabama Power equipment. Call 1-800-888-2726 and wait for our trained work crews to get there to perform the potentially dangerous work.

What time does Alabama Power Open?

7 a.m. until 6 p.m.
We are open Monday through Friday from 7 a.m. until 6 p.m.

Where does Alabama Power get its power from?

Alabama Power’s hydroelectric generating plants encompass several lakes on the Tallapoosa, Coosa, and Black Warrior rivers, as well as coal, oil, natural gas, nuclear and cogeneration plants in various parts of the state.

Where does Alabama power come from?

Electricity. Alabama ranks sixth among the states in electricity net generation. Natural gas has fueled the largest share of electricity in Alabama since 2014 and accounted for 40% of the state’s net generation in 2020. The Browns Ferry power plant has the second-largest nuclear power generating capacity in the nation.