How do I update Vonage firmware?

Once setup is complete, your password is your Vonage account number. Click Settings from the top menu, then select Upgrade from the left navigation pane. Go to Select and Upgrade Firmware and click Choose File. Select the firmware file and press Upgrade.

Is Vonage going out of business?

IMPORTANT: Vonage Mobile will be discontinued on February 28, 2020. To avoid losing any existing call credits, they must be used before the discontinued date as no refunds are issued. Thank you for your business.

Why is Vonage not working?

Reboot your Vonage adapter. Unplug the power on your network devices (modem, router, and Vonage adapter). Confirm that all the cables are properly and securely connected between the services. Wait at least 30 seconds. Plug power back into modem.

How do I fix my Vonage device?

Disconnect the power cord AND the telephone cord from the back of your Vonage adapter. Unplug the power to the main base of your telephone, wait a few seconds and plug it back in. Reconnect the power to the Vonage adapter and let it restart. Reconnect the telephone cord to the Vonage adapter and check for a dial tone.

How do I provision my phone with Vonage?

Go to Device Provision Tool for Cisco & Linksys.
Enter your Phone’s IP Address.
Enter the Provider URL Configuration File address that you copied when you added the phone to the extension.
Click Provision Phone and then wait for the phone to reset.

How do I activate my Vonage business phone?

Getting Started with Vonage Business: A Hands-on Review

Verify Information. Take a quick look at the Welcome email.
Change Your Password.
Log In For the First Time.
Begin The Guided Setup.
Select Phone Numbers.
Assign the Numbers.
Complete the Process.

Who is Vonage competitor?

RingCentral
RingCentral is a worthwhile VoIP provider and Vonage alternative. Even though it’s one of the big legacy phone system providers, it has bolted on many new features in recent years.

Is Google Voice better than Vonage?

Vonage is a great choice, and you won’t be dissatisfied if you choose Vonage for your business, but as a whole, we find a slight competitive edge in Google Voice with its integration capability and G Suite, pricing, and flexibility.

Can I use Vonage with a wireless Internet connection?

To use Vonage service you need a high-speed Internet connection such as cable or DSL. Vonage does not supply Internet service. You must arrange for Internet service from an Internet Service Provider (ISP) in your area. NOTE: Vonage does not recommend or support using satellite or wireless Internet technology.

How do I activate Vonage calls?

You must have a data connection to receive a call. If a call is not answered, it goes to Voicemail for your Vonage home phone. On iPhone, tap Accept. On Android, tap Green button or phone icon….To turn on:

Tap Settings (on iPhone).
Tap Notification Center (or Notifications).
Find Vonage Extensions and turn on.

How do I setup my Vonage device?

Connect the Ethernet cable to your router:
Connect the Vonage Box power supply to the orange Power port and connect the plug end into a power source.
Wait for the Telephone LED on the top of the Vonage Box to turn blue.
Connect your phone cord to the green Phone 1 port on the Vonage Box phone adapter.

How do I upgrade the firmware on my Vonage phone?

Why did my Vonage service stop working?

An internet outage, a firmware upgrade, a power outage, a power surge or a change in the network configuration can cause a disruption in your Vonage service. If you experience a loss of service, try to restart your network first.

How do I use the Vonage integration platform?

Initiate a call from any web page with just one click with the Vonage Integration Platform. Add contact names, notes, and view reports. Complimentary to Vonage Business Communications customers.

What can I do with Vonage business communications desktop phone system?

Send calls, receive texts and control your Vonage Business Communications phone system directly from your computer. Complimentary to Vonage Business Communications customers. Click-to-dial and more…