What is GLPI?

What is GLPI?

GLPI is a web-based application helping companies to manage their information system. The solution is able to build an inventory of all the organization’s assets and to manage administrative and financial tasks.

What is GLPI inventory?

GLPI provides numerous advanced features for inventory and asset management: Asset inventory: computers, screens, printers, network equipments, devices and phones. Detailed view of assets, with their connections and network ports.

Is GLPI still free?

GLPI is a free (as in “free speech” not as in “free beer”!) asset and helpdesk management solution accessible from a web browser built to manage all you asset management issues, from hardware components and software inventories management to user helpdesk management.

What is GLPI ticket?

The mechanism of this software is simple: users are creating “tickets”, usually it is a special form where they can describe the problem, attach images, documents, videos, etc. The service assistance module of GLPI ITSM software meets these specific standards and is a perfect solution for companies of any size.

How do I update my GLPI?

Download latest GLPI version. Ensure the target directory is empty and extract files there. Restore the previously backed up config , files , marketplace and plugins directory. Then open the GLPI instance URI in your browser, or (recommended) use the php bin/console db:update command line tools.

What is the use of groups in GLPI?

GLPI version 0.68 introduces the concept of groups. It allows users to be added into groups to assign materials and allow for monitoring of these common materials. Groups can also be used to add multiple people to a ticket’s actors in one line (Requestor, Watcher or Responder), rather than entering them individually.

What does GLPI stand for?

(June 2016) ( Learn how and when to remove this template message) GLPI (acronym: French: Gestionnaire Libre de Parc Informatique, or “Free IT Equipment Manager” in English) is an open source IT Asset Management, issue tracking system and service desk system.

What are the main features of GLPI?

As an ITSM software, the main features of GLPI are the following: Multi-entity management. Multilingual management and support (45 languages available) Multi user support and Multiple Authentication System. Administrative and Financial management. Inventory functionalities.

What are the different profiles available in GLPI?

In terms of rights, by default, you have the choice of 4 profiles: Super-Admin: Access to the center console of GLPI and full access to the application. Admin: Access to the center console of GLPI and can change all the settings except those related to configuration.